Responsible Gaming
Gaming Should Be Entertainment
At Gallery Streetsville, we believe that online casino gaming should be an enjoyable form of entertainment, never a way to make money or solve financial problems. Gambling always carries risk, and the house always has a mathematical advantage. Only gamble with money you can afford to lose, and never view it as a source of income.
Age Verification
Online casino gaming in Canada is restricted to individuals who are 18 years of age or older (or the legal age in your province, whichever is higher). Some provinces have higher minimum ages. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gambling activities.
We do not permit anyone under the legal gambling age to use our services.
Warning Signs of Problem Gambling
Be aware of these warning signs that may indicate a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding gambling activities or lying to family and friends
- Gambling with money needed for essentials (rent, food, bills, medications)
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, school, family, or relationships due to gambling
- Borrowing money to gamble or pay gambling debts
- Failed attempts to cut back or stop gambling
- Using gambling to escape problems or negative emotions
- Needing to gamble with increasing amounts for excitement
If you recognize any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Player Controls
Responsible gaming tools can help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific timeframe
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Session Time Limits: Set automatic session timeouts to prevent extended play
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing gambling services
- Account Cooling-Off Period: Take a mandatory break from gambling
Please contact our customer support team to activate any of these tools on your account.
Support Organizations & Help Resources
If you or someone you know is struggling with problem gambling, these organizations provide free, confidential support:
Canada
- Responsible Gambling Council (Ontario)
Website: www.responsiblegambling.org
Provides information, resources, and referrals for problem gambling support across Canada
Other Provinces & Regions
- Provincial Health Services: Contact your provincial health ministry or addiction services for local support
- Gamblers Anonymous: Free peer support meetings across Canada
- National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Available for cross-border support and resources
International Resources
- GamCare (UK)
Website: www.gamcare.org.uk - GamStop (UK Self-Exclusion)
Website: www.gamstop.co.uk - Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
If You Need Help
If you are experiencing gambling problems, please reach out for help. Recovery is possible, and support is available.
Do not hesitate to contact one of the organizations listed above. These services are:
- Free and confidential
- Staffed by trained professionals
- Available to help you 24/7
Your wellbeing is our priority. We are committed to supporting responsible gaming and will assist you in accessing help if needed.
Our Commitment
Gallery Streetsville is dedicated to promoting responsible gaming. We support all players in making informed decisions and maintaining healthy gaming habits. If you have questions about our responsible gaming policies or need assistance activating player controls, please contact our support team.